Here are some frequently asked questions online businesses ask us about eCommerce software and deliveries

What are the benefits of using order management software for eCommerce businesses?

Order management software can help eCommerce businesses streamline their operations, improve customer service and increase sales. Here are some of the benefits of using order management software:

Improved efficiency: Order management software can help businesses automate many of their tasks, such as order processing, inventory management and shipping. This can free up employees to focus on other tasks, such as customer service and marketing, improving the overall order management process.
Improved customer service: Order management software can help businesses provide better customer service by providing customers with 24/7 access to their accounts, tracking information and the ability to make returns and exchanges. Enhancing the order fulfilment process and access to order information enhances customer satisfaction.
Increased sales: Order management software can help businesses increase sales by making it easier for customers to find and purchase products, and by providing them with a convenient and secure shopping experience. Streamlining the order fulfilment process and optimising order information ensures a seamless customer experience, leading to increased sales.

What are the most important features to look for in order management software for eCommerce businesses?

When choosing order management software for eCommerce businesses, it is important to consider the
following features:

Ease of use: The software should be easy to use for both customers and employees, facilitating smooth order fulfilment and efficient order management processes.
Customisability: The software should be customizable to meet the specific needs of your business, allowing flexibility in order fulfilment and customisation of order information.
Security: The software should be secure to protect customer data and ensure the confidentiality of order information, maintaining the trust of customers.
Scalability: The software should be scalable to accommodate your business growth, allowing seamless expansion of order fulfilment and efficient management of order information as your business grows.

How much does order management software cost for eCommerce businesses?

Unlike most of the industry, at Moov Parcel we provide our revolutionary software Moov Ninja free as part of our service.

The cost of order management software for eCommerce businesses in the UK varies depending on the features and functionality of the software, the size of the business and the number of orders processed. However, most order management software packages cost between £250 and £5,000 per year.

What are the best order management software solutions on the market for eCommerce businesses?

We created Moov Ninja, our order management software from the ground up, to be the best in class. However, there are many different order management software solutions on the market. Some other solutions include Shipstation, Zenstore and ShipTheory. Each solution offer a variety of different features and functionality, ensuring efficient order management, streamlined order fulfilment, and optimization of order information. Choose the solution that best meets the needs of your business and enhances your order fulfilment process.

How long does it take to connect to a sales channel?

Depending on the platform, the connection process can be instant, allowing you to start selling right away. For other channels, our friendly experts will ensure a seamless integration, typically taking no more than 10 minutes. We are here to guide you every step of the way and make the setup process as smooth as possible.

What is an ecommerce platform integration?

An ecommerce platform integration is an automated solution that allows us to efficiently collect your orders from various sales channels and marketplaces. This integration enables us to update the order status and tracking numbers in real-time, ensuring accurate and timely information for both you and your customers. By streamlining the order management process, we provide a quick and seamless customer experience, improving satisfaction and post-purchase communications.

Which marketplaces should I be selling on?

Traditionally, many online businesses opt for popular marketplaces like eBay or Amazon. However, the choice of marketplaces depends on factors such as your product or industry and the regions you are targeting. There are specialised platforms like Etsy, which cater to handmade and vintage products. Our team of experts is here to provide tailored advice based on your unique needs and requirements. We can guide you towards the most suitable marketplaces for maximising your online sales potential.

What is the difference between a sales channel and a marketplace?

A sales channel and a marketplace differ in terms of structure and control.

eCommerce marketplaces function as open markets where consumers purchase directly from the website itself. Multiple sellers compete for consumer attention, relying on pricing and search placements to succeed. In contrast, sales channels like Shopify allow businesses to build and personalise their store fronts, providing more control over the customer experience.

Both options have pros and cons, and their suitability depends on product specifics and marketing strategies. The growing popularity of social marketplaces like TikTok further highlights the varied opportunities available.

Can I integrate with multiple channels for my online business?

Yes, you can integrate with multiple channels for your online business. Our platform is designed to accommodate exactly that! It allows you to manage and integrate all your sales channels in one centralised place, providing convenience and efficiency. Whether you have an eCommerce marketplace presence, your own website, or even sell through social media platforms, our platform offers the capability to connect and manage all these channels seamlessly.

How often can I download by online orders through Moov Parcel integrations?

As standard every 10 minutes, however this can flexible and near instant depending on your volumes and business needs. We understand that different businesses have varying volumes and requirements, so the download frequency can be adjusted and even near-instant based on your specific needs.

Moov Ninja offers lightning-fast sales channels integrations, no one else can update eCommerce platforms and marketplaces faster than our software. In a rapid industry, speed of information is everything. We provide a unique competitive edge by allowing you to optimise how often orders are collected based on volumes.

What are the benefits of using order management software for eCommerce businesses?

Order management software can help eCommerce businesses streamline their operations, improve customer service, and increase sales. Here are some of the benefits of using order management software:

Improved efficiency: Order management software can help businesses automate many of their tasks, such as order processing, inventory management, and shipping. This can free up employees to focus on other tasks, such as customer service and marketing, improving the overall order management process.
Improved customer service: Order management software can help businesses provide better customer service by providing customers with 24/7 access to their accounts, tracking information, and the ability to make returns and exchanges. Enhancing the order fulfilment process and access to order information enhances customer satisfaction.
Increased sales: Order management software can help businesses increase sales by making it easier for customers to find and purchase products, and by providing them with a convenient and secure shopping experience. Streamlining the order fulfilment process and optimizing order information ensures a seamless customer experience, leading to increased sales.

What are the most important features to look for in order management software for eCommerce businesses?

Order management software can help eCommerce businesses streamline their operations, improve customer service, and increase sales. Here are some of the benefits of using order management software:

Improved efficiency: Order management software can help businesses automate many of their tasks, such as order processing, inventory management, and shipping. This can free up employees to focus on other tasks, such as customer service and marketing, improving the overall order management process.
Improved customer service: Order management software can help businesses provide better customer service by providing customers with 24/7 access to their accounts, tracking information, and the ability to make returns and exchanges. Enhancing the order fulfilment process and access to order information enhances customer satisfaction.
Increased sales: Order management software can help businesses increase sales by making it easier for customers to find and purchase products, and by providing them with a convenient and secure shopping experience. Streamlining the order fulfilment process and optimizing order information ensures a seamless customer experience, leading to increased sales.

How much does order management software cost for eCommerce businesses?

The cost of order management software for eCommerce businesses in the UK varies depending on the features and functionality of the software, the size of the business, and the number of orders processed. However, most order management software packages cost between £250 and £5,000 per year.

What are the best order management software solutions on the market for eCommerce businesses?

There are many different order management software solutions on the market. Some of the most popular solutions include Shopify, WooCommerce, Magento, and BigCommerce. These solutions offer a variety of features and functionality, ensuring efficient order management, streamlined order fulfilment, and optimization of order information. Choose the solution that best meets the needs of your business and enhances your order fulfilment process.

How long does it take to connect to a sales channel?

What is an ecommerce platform integration?

Which marketplaces should I be selling on?

Traditionally, many online businesses opt for popular marketplaces like eBay or Amazon. However, the choice of marketplaces depends on factors such as your product or industry and the regions you are targeting. There are specialized platforms like Etsy, which cater to handmade and vintage products. Our team of experts is here to provide tailored advice based on your unique needs and requirements. We can guide you towards the most suitable marketplaces for maximizing your online sales potential.

What is the difference between a sales channel and a marketplace?

A sales channel and a marketplace differ in terms of structure and control.

eCommerce marketplaces function as open markets where consumers purchase directly from the website itself. Multiple sellers compete for consumer attention, relying on pricing and search placements to succeed. In contrast, sales channels like Shopify allow businesses to build and personalize their store fronts, providing more control over the customer experience.

Both options have pros and cons, and their suitability depends on product specifics and marketing strategies. The growing popularity of social marketplaces like TikTok further highlights the varied opportunities available.

Can I integrate with multiple channels for my online business?

Yes, you can integrate with multiple channels for your online business. Our platform is designed to accommodate exactly that! It allows you to manage and integrate all your sales channels in one centralized place, providing convenience and efficiency. Whether you have an eCommerce marketplace presence, your own website, or even sell through social media platforms, our platform offers the capability to connect and manage all these channels seamlessly.

How often can I download by online orders through Moov Parcel integrations?

As standard every 10 minutes, however this can flexible and near instant depending on your volumes and business needs. We understand that different businesses have varying volumes and requirements, so the download frequency can be adjusted and even near-instant based on your specific needs.

Our platform offers lightning-fast sales channels integrations, no one else can update eCommerce platforms and marketplaces faster than our software. In a rapid industry, speed of information is everything. We provide a unique competitive edge by allowing you to optimise how often orders are collected based on volumes.

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Xendo

Xendo

Connect your
online stores across multiple channels
and eCommerce
platforms

Turbocharge your eCommerce Order Management and Shipping Processes

Handle the high volume demands of today's eCommerce industry, with advanced features such as batch-processing and automated shipping rules. All on our lightning fast order management software.

Turbocharge your eCommerce Order Management and Shipping Processes

Turbocharge your eCommerce Order Management and Shipping Processes

Handle the high volume demands of today's eCommerce industry, with advanced features such as batch-processing and automated shipping rules. All on our lightning fast order management software.

Tired of clunky and cumbersome eCommerce order management software? Us too, so we designed our own...

Introducing Moov Ninja

Our eCommerce Platform Integrations

Our eCommerce
Platform Integrations

Key Features of Our Game-changing
eCommerce Order Management Software

Multiple
Courier Options

Batch Shipping
in a Few Clicks

Automated
Shipping Rules

Lightning Fast
Channel Integrations

Packing Slips for
High Volumes

Key Features of Our Game-changing eCommerce Parcel Software

Multiple Courier Options

Batch Shipping in a Few Clicks

Automated Shipping Rules

Lightning Fast Channel Integrations

Packing Slips for High Volumes

Curious about our top-notch delivery options and services? Click below to see how we deliver convenience and satisfaction to our valued customers.

Quick and Easy Onboarding Process

1. Talk to a Logistics Expert

2. Fill a Simple Application Form

3. Receive Logins for the Systems

4. Start Shipping Straight Away

5. Customer Receives Tracking Updates

Here are some frequently asked questions online businesses ask us about eCommerce software and deliveries

Connect your online stores across multiple channelsand eCommerce platforms

Turbocharge your eCommerce Order Management and Shipping Processes

Handle the high volume demands of today's eCommerce industry, with advanced features such as batch-processing and automated shipping rules. All on our lightning fast order management software.

Turbocharge your eCommerce Order Management and Shipping Processes

Turbocharge your eCommerce Order Management and Shipping Processes

Handle the high volume demands of today's eCommerce industry, with advanced features such as batch-processing and automated shipping rules. All on our lightning fast order management software.

Tired of clunky and cumbersome eCommerce order management software? Us too, so we designed our own...

Introducing Moov Ninja

Our eCommerce Platform Integrations

Our eCommercePlatform Integrations

Key Features of Our Game-changingeCommerce Order Management Software

MultipleCourier Options

Batch Shippingin a Few Clicks

AutomatedShipping Rules

Lightning FastChannel Integrations

Packing Slips forHigh Volumes

Key Features of Our Game-changing eCommerce Parcel Software

Multiple Courier Options

Batch Shipping in a Few Clicks

Automated Shipping Rules

Lightning Fast Channel Integrations

Packing Slips for High Volumes

Curious about our top-notch delivery options and services? Click below to see how we deliver convenience and satisfaction to our valued customers.

Quick and Easy Onboarding Process

1. Talk to a Logistics Expert

2. Fill a Simple Application Form

3. Receive Logins for the Systems

4. Start Shipping Straight Away

5. Customer Receives Tracking Updates

Here are some frequently asked questions online businesses ask us about eCommerce software and deliveries

What are the benefits of using order management software for eCommerce businesses?

Connect your
online stores across multiple channels
and eCommerce
platforms

Our eCommerce
Platform Integrations

Key Features of Our Game-changing
eCommerce Order Management Software

Multiple
Courier Options

Batch Shipping
in a Few Clicks

Automated
Shipping Rules

Lightning Fast
Channel Integrations

Packing Slips for
High Volumes